We want your views on NHS services in Cambridgeshire and Peterborough

When we use health and care services, we should all be given information to do this in a way we can easily read or understand with support. This is the law, since the Accessible Information Standard came into effect from 1st August 2016.

Healthwatch Cambridgeshire want to know what’s really happening for people locally. Are services as accessible as they should be? They are working with Cambridgeshire Deaf Association to talk to Deaf and hearing impaired people.

CDA are organising three events that Healthwatch will be coming to. There will be BSL interpreters at each event. The dates and times are at the bottom of the screen.

You can be involved in a group discussion or talk about your experience confidentially.

Please do come along and talk to Healthwatch. Without you, there is no project, no report and no change.

You can also tell them about any other experience of health or care that you or someone important to you has had. They want to know where services are working well and where they need to be improved.

6pm Thursday 6th April in Cambridge at CDA Office, Romsey Terrace, Cambridge, CB1 3NH

11am Tuesday 11th April in Peterborough. Friends Meeting House, Thorpe Road, Peterborough PE3 6AB

The Peterborough meeting will be rescheduled. More information soon.

2pm Friday 21st April in Huntingdon at Papworth Trust, Saxongate, High Street, Huntingdon.

If you would like more information, get in touch or come to one of our Drop In Services where our staff can give you more information.

Know your rights! New BSL interpreter request card launched

Access to healthcare can often be a nightmare for deaf people because so often the GP or hospital doesn’t book a qualified BSL interpreter.

CDA have produced a card for deaf people to hand directly to reception staff or nurses or doctors so their rights to an interpreter under the law are clear.

The cards explain how two pieces of legislation give deaf people the right to an interpreter. It couldn’t be clearer.

*Due to demand, there is a £2 charge for 10 cards to cover postage and printing*

The card also gives a few more tips for how healthcare providers can make some reasonable adjustments to make a deaf persons experience of their service accessible.

If you would like to order some cards, use the form below.


If you would like more information, please get in touch

BSL Healthy Minds coming to Peterborough and Cambridge Drop In

sign health

Deaf Health Charity Sign Health have been commissioned to provide BSL counselling services in Peterborough and Cambridgeshire and they’re coming to talk about it.

You can come along to talks at both our Peterborough and Cambridge Drop In to find out more about how to access the service and why it is important.

CDA works to ensure deaf people have a say in their healthcare. We’ve held consultations on mental health and a forum with the NHS. It’s great news that Sign Health will be delivering BSL services in our area.

See the posters for the events here

Give your views to the NHS about accessing out-of-hours GP Services at Fenland Drop-in

NHS Cambridgeshire and Peterborough are consulting on the after-hours GP service, including the 111 number to call for advice if you feel ill outside of GP opening times. The  NHS (CCG) in Cambridgeshire and Peterborough want your views. They want to know if you’ve had a good service or not or what you think of it.

A meeting will be held at March (Fenland) Drop in on Thursday 12th February at 11:30am. There will be interpreters there. Please come along and give your view to the NHS about accessing after-hours GP services.

What: Consultation on out-of-hours GP services including the ‘111’ service

When: Thursday 12th February at 11:30am

Where: Fenland Drop-in The Christian Centre, Upwell Rd, March, PE15 9DT

Who: The meeting will be led by Jane Coulson, CCG Engagement Manager