Health Campaign Success! Live video interpreting at A&E in Peterborough and Hinchingbrooke

Peterborough and Hinchingbrooke Hospitals have both introduced Sign Live, the video interpreting services, into their Emergency Departments.

This means that deaf patients who are attending for an emergency can get access to communication in BSL immediately during Sign Live’s opening hours.

Sign Live will be rolled out to other departments soon and deaf patients can also contact the hospitals direct using the Sign Live Community Directory app. CDA has donated two Apple iPads to be used in the hospitals for deaf people to use Sign Live.

The move represents a success for CDA’s Health Campaign. The campaign began in 2015 and has seen many local deaf people give their stories about access to health in a report undertaken by Healthwatch Cambridgeshire and Peterborough. You can read more about all our work on health here.

CDA has also, as part of the TotalVoice Independent Advocacy Service, been working with deaf people to raise complaints about their experiences.

Andy Palmer, Managing Director of Cambridgeshire Deaf Association said:

“We’re absolutely delighted that North West Anglia Hosptials NHS Foundation Trust have commissioned Sign Live.

“It is a massive improvement in access to emergency healthcare for local deaf people and should go a long way to addressing the issues that our members have raised time and time again.

“Video relay interpreting doesn’t replace face-to-face interpreting and the hospitals have committed to continuing to arrange interpreters for appointments. But for emergencies finding interpreters quickly is always a challenge and Sign Live helps to plug that gap.

“I’d like to pay tribute to Maria Finch and Simon Howard from the NHS who have both worked very hard to implement this project. Also, I want to pay tribute to all the local deaf people who have shared their stories and experiences and came along to meetings to help make this happen.

“A special mention is due to the team at Healthwatch who have been committed to equality of access to information and spent much time and resource on getting the ‘Accessible Information as Standard‘ report published and the meetings that followed.

“It shows what can happen when different organisations work together for the common good and when deaf people have a strong local association to fight their corner.”



Representatives from Peterborough Deaf Community meet Commissioners

Representatives from Peterborough’s Deaf Community aged below 50 met with staff from Peterborough City Council led by Commissioner Gary Jones to discuss the issues deaf people face in the city. The representatives talked about issues relating to health and social care, transport, and employment. 

The group also talked about way deaf  services might be improved. 

This meeting comes after a series of successful meetings with deaf people aged over 50 in Peterborough, and is the next step towards creating potential partnership boards with the council for the deaf community with the aim of making progress in combatting long standing inequalities suffered by deaf people in the city. 
Andy Palmer, Managing Director of CDA said: “I’m delighted that our relationship with the council continues to develop and shows real signs of making progress. 

“Thanks again to Gary and Karen Berkeley of the Commissioning team for thier continued focus on improving the lives of the local Deaf Community which looks like it could begin to make a difference soon.”

The next meeting is due to be in October. 

New Road and Driver Safety Course in Peterborough

CDA are running a BSL Interpreted Road and Driver Safety Course. The course will cover:

  • Speed Awareness
  • Keeping Safe (for example in a breakdown)
  • Checking your car

When: Thursday 3rd August at 6pm
Where: KingsGate Centre, 2 Staplee Way, Parnwell, Peterborough. PE1 4YT.

Please let us know you are coming by contacting our Community Coordinator, Ky Dai on email or text 07557 258230

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Peterborough Deaf People aged 18-50 wanted for Council meeting

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Cambridgeshire Deaf Association are working with Peterborough City Council and are looking for 10 people aged between 18 – 50 years old to feedback to the Council about services they offer or life in general in Peterborough for deaf people.

There are a maximum of 10 spaces at the meeting. If you want to be involved you have to be:

  • A BSL user or severely or profoundly deaf
  • Must be 18 years or over and under 50
  • Live in the Peterborough City Council area (for example, Council Tax is paid to Peterborough City Council for where you live)

The meeting is on:

  • Monday 10th July
  • 12:30 to 2:30pm
  • At Bayard Place, Broadway, Peterborough.
  • BSL interpreters will be present

img_5275To book your space, please contact Ky Dai on FaceTime or Text on 07557 258230 or visit Peterborough Deaf Drop in. If more than 10 people want to attend, we will choose attendees to ensure the broadest range of ages, gender and background can attend the meeting.

Map of Bayard Place:,+Broadway,+Peterborough+PE1+1AY/@52.5758429,-0.2429006,17z/data=!3m1!4b1!4m5!3m4!1s0x4877f0ff0c634107:0x77f25fe95879a66d!8m2!3d52.5758547!4d-0.2407398

Remembering Suzanne: gathering organised for Tuesday

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There will be an opportunity for friends, family and colleagues of Suzanne Foulstone to come together on Tuesday 11th April at 11am.

People who knew Suzanne can come and share their memories of her, their thoughts and feelings or to just be in the company of others at this difficult time.

Suzanne’s sister Jenny will be in attendance.

The venue is the Friends Meeting House, Thorpe Road, Peterborough, PE3 6AB

Please park at the many large multi-story car parks nearby as parking is limited at the venue.

Peterborough Deaf Community representatives meet City Council 

Members of the local deaf community aged over 50 met members of the Commissioning department at Peterborough City Council today to discuss what works well and how services could be improved. 

The meeting was chaired by Gary Jones, the Interim Head of Commissioning for Older People, Carers and Sensory Impairment and organised by Karen Berkley Assistant Commissoner in Adult Social Care alongside CDA. 

The delegates had their say on how the council could work better with the deaf community and this meeting is the first in a developing relationship between the Deaf community and Peterborough City Council.

Andy Palmer, Managing Director or CDA said: “Everyone came away from this initial meeting feeling good and optimistic about what could be achieved in future. Thanks to Peterborough City Council for their enthusiasm in looking at improving services for deaf people and I think we’re all looking forward to next time and to what more we can achieve together.”

If you would like to get involved in the next meeting, please get in touch with Ky Dai, Community Coordinator by text or FaceTime on 07557 258230 or email or come along to our weekly Peterborough Drop In

Greyhound racing night! 29th March (sold out)


**Tickets for this are now sold out** if you want tickets you can buy them at full price from the Greyhound Stadium

CDA have teamed up with Peterborough Greyhounds to bring you a great night of racing entertainment!

CDA have booked a large area of the Raceview Restaurant at Peterborough Greyhound Stadium for the Deaf community.

  • Date 29th March
  • Time from 6:30pm (first race 7.25pm)
  • See below for a map

Tickets are £10 (normally £15) from CDA. Here’s what’s included:

  • Free meal
  • 2 free bets
  • 2 free drinks (not premium bottled lager)
  • Voucher for money off another visit

You can buy tickets from Peterborough, Fenland, Cambridge and Wisbech Drop in from Ky Dai, our Community Coordinator from next week … or you can buy online below and we will post the tickets to you.

Buyers of tickets must be over 18. Placing bets or consuming alcohol is illegal for people under the age of 18. tickets can be bought for minors but the free bets and drinks are non-refundable and could be used by an adult instead.

Ky Dai

Contact: Ky Dai, CDA’s Community Coordinator for more information by text or facetime on 07557 258230 or email

Tom tells of Peterborough Deaf Club activity in September

Here’s a message from Peterborough Deaf Club Chairman Tom Elinger  about what’s happening in September:

Hello everyone

I give to everyone information for our event in September with a BSL video

  • Date: 10/9/2016
  • Events: New logo compettion
  • Time: 3-6 pm for children activity and 6-10.30 pm for normal
  • Place: KIngisher Centre, The Cressett, Rightwell Way, Bretton, Peterborough,PE3 8DX


Events page on Facebook:

Thank you


Tom Elinger