Since we began campaigning on improving health for deaf people in Cambridgeshire and Peterborough, here’s what we’ve been up to:
CDA Announces feedback meetings between the deaf community and Health Watch in April 2017 enabling a report to be compiled about the experience of deaf patients in the NHS. That report will then be handed to the NHS who will required to respond.
Our Managing Director Andy Palmer delivers deaf awareness training to a full staff meeting at St Mary’s Surgery in Ely. They said:
Thank you very much for coming to the surgery yesterday afternoon to provide us with some training. I also wanted to let you know that I have had some really good feedback from some of our GPs and staff regarding your session, which they found both informative and entertaining, so thank you again.
- We begin delivering BSL Classes to staff at key departments in Addenbrookes Hospital.
- CDA formally begins work on NHS complaints advocacy
- CDA begin on a project with Health Watch to get the views of local deaf people on their experiences of healthcare.
- Visual Menus introduced at Addenbrookes and Hinchingbrook Hospitals as well as ‘call points’ at Addenbrookes. This is a place in the waiting area where staff will call patients from at all times. Addenbrookes say that Video Relay services are on the way soon.
- Our Managing Advocate Ruth Godden wins Health Worker of the Year at the Cambridge News Community Awards for her work with deaf clients in healthcare settings.
- CDA Launch the Deaf Card scheme which subsequently goes viral and 500 deaf people from across the UK apply for the yellow cards
- We meet Cambridge University NHS Trust to work with them on how to make their hospital more accessible
- Counselling in BSL is approved by the local CCG
- CDA hold the first ever Deaf Health Forum in Peterborough with representative of the CCG so they can learn first hand of people’s experiences.
- Our Managing Director Andy Palmer writes about it here
- Sign Health Visit CDA to meet local deaf people and reveal the results of the Sick Of It report. Representatives from Sign Health and the local CCG (Clinical Commissioning Group) are present. See here for a report from our Managing Director Andy Palmer