At Cambridgeshire Deaf Association (CDA), our Deaf Awareness Training sessions are practical, engaging, and tailored to suit a wide range of audiences – from corporate teams and customer-facing staff to schools, youth groups, and community organisations like the WI, Scouts or Guides.
Whether you’re looking for a quick Lunch & Learn, a two-hour workshop, or a more in-depth half-day or full-day session, we’ll help you develop the skills and confidence to communicate more effectively with Deaf and hard of hearing people.
All sessions are fun, interactive and delivered by experienced Deaf trainers. Expect real stories, group discussion, simple BSL practice, and plenty of time for questions.Training That Fits You
We offer a flexible range of sessions designed to fit your setting and needs:
Lunch & Learn:
A 60-minute introduction to Deaf awareness
2–3 Hour Workshops:
Ideal for small teams or groups
Half-Day & Full-Day Training:
Deeper insight and hands-on practice
All of our sessions can be delivered at your workplace, school, meeting hall, or online.
Who is it for?
Our training is suitable for:
- Employers & HR teams: understand reasonable adjustments and create a more inclusive workplace
- Customer-facing staff: gain the tools to communicate clearly and respectfully with Deaf customers
- Managers: make better decisions that include Deaf perspectives
- Schools & colleges: introduce Deaf awareness and BSL to students in a fun, accessible way
- Uniformed organisations: badges, teamwork and inclusion all in one activity
- Community groups: the WI, local charities or support networks — everyone is welcome!
What We Cover
Our Deaf Awareness Training can include any of the below:
- What is deafness? (including different types and experiences)
- Introduction to Deaf culture and identity
- Lipreading and the importance of facial expressions
- Practical communication tips
- Understanding British Sign Language (BSL)
- Fingerspelling and everyday BSL signs
- Fun quizzes, discussion and interactive practice
Every session is tailored to your audience and needs — we’ll always work with you to make sure it’s the right fit.
Why Choose CDA?
With decades of experience supporting the local Deaf community, CDA delivers training that’s authentic, accessible, and rooted in lived experience.
You’ll leave with practical tools, greater confidence, and a better understanding of how to be truly inclusive – in the workplace, in the classroom, or in your everyday life.
Get in touch today to book your session or find out more.
We’d love to work with you!