Hearing Help · Helping since 1978

Free help to keep your hearing aids working

Our trained volunteers clean, retube and check NHS hearing aids at more than 30 local drop-ins across Cambridgeshire. If getting to us is hard, we can come to you.

  • Free for NHS hearing aids
  • 32 local drop-ins
  • Home and care home visits
  • Befriending
  • Lipreading
A Hearing Help volunteer checking a woman’s hearing aid at a drop-inRun by trained local volunteers
Hearing aid maintenance is funded by the NHS
The National Lottery Community FundBefriending is funded by The National Lottery Community Fund
Donations help us reach more people. Find out how

At a drop-in

What happens when you visit

Hearing aids are small and fiddly, and hard to look after if your eyesight or hands aren’t what they were. That’s why we bring help to libraries, church halls and community centres near you.

  1. 1Come along during the sessionBring your NHS hearing aids to any drop-in on the list below.
  2. 2A trained volunteer checks themWe look for problems like whistling, poor sound or blocked tubes.
  3. 3We clean, retube and fix what we canPlus batteries and tips for looking after them at home.
  4. 4Stay for a chatAsk us about befriending, lipreading and other support from CDA.

What we can help with

  • Battery replacement
  • Tube cleaning and replacement
  • Basic hearing aid repairs
  • General maintenance and advice

Free of charge for NHS hearing aids.

Drop-ins near you

Find your nearest drop-in

Choose your area to see where and when we meet. Some sessions run every month, some every two or three months, so check the next date before you go.

Our NHS funding covers Cambridgeshire, so hearing aid maintenance and home visits are for Cambridgeshire residents. We’re not able to offer them in Peterborough.

All upcoming events
Show the next date for every drop-in
No event found!
Hearing Help volunteers with a resident at a care home

Home and care home visits

Can’t get to us? We’ll come to you

If travelling is difficult, our team can visit you at home or in your care home, so your hearing aids keep working and you stay part of the conversation.

  • The same free checks, cleaning and retubing as a drop-in
  • Care homes can arrange regular visits for residents
  • Our team is used to working alongside care home staff

Hearing Help Befriending

A friendly face, at your pace

Being hard of hearing can make it harder to go out and easier to feel alone. We match you with a trained volunteer who visits about once a fortnight for a cuppa, a walk or a game, and communicates in a way that works for you.

“It’s given me an identity again.”From one of our befriending members

The National Lottery Community FundOur befriending scheme is funded by The National Lottery Community Fund.
Befriending members and a volunteer enjoying tea together

Hearing Help in numbers

Keeping Cambridgeshire connected

14,000hearing aids serviced last year
32regular drop-ins across the county
1978the year Hearing Help began
£0cost to you for NHS hearing aid care

Support Hearing Help

Help us reach everyone who is hard of hearing

The NHS funds our hearing aid maintenance, and The National Lottery Community Fund supports our befriending scheme. Donations let us go further.

Your gift helps us open new drop-ins so help is closer to everyone, do more for people who are hard of hearing, and support CDA’s wider work across Cambridgeshire.

Secure giving through CAF Donate. Registered charity no. 1062578.

Tuned In

Our Hearing Help newsletter

News, new drop-ins and tips for people who are hard of hearing, four times a year.

Read the Autumn 2026 issue

Questions

Good to know

Does it cost anything?

No. Hearing aid maintenance is funded by the NHS, so it is free for NHS hearing aids, at drop-ins and on home visits.

Who pays for Hearing Help?

The NHS funds our hearing aid maintenance and The National Lottery Community Fund supports our befriending scheme. Donations help us go further, opening new drop-ins and doing more for people who are hard of hearing.

I live in Peterborough. Can I use Hearing Help?

Our NHS funding covers Cambridgeshire, so hearing aid maintenance and home visits are only for Cambridgeshire residents. Our befriending scheme covers Cambridgeshire and Peterborough.

I can’t get to a drop-in. What can I do?

Our team can visit you at home or in your care home. Call 01223 416141 or email enquiries@cambsdeaf.org to arrange a visit.

I work in a care home. Can you visit our residents?

Yes. Care homes can get in touch to arrange regular visits so residents get the hearing aid maintenance they need.

Get in touch

Talk to the Hearing Help team

Ask about a home visit, a lipreading class or befriending, or just get advice on looking after your hearing aids.