Great news!
The standard of care delivered by Cambridgeshire Deaf Association to deaf people has been rated as outstanding by the Care Quality Commission. Only 3% of Care providers achieve this rating!
CDA Life provides specialist community support workers and personal car assistants to deaf and deafblind children, young people and adults across Cambridgeshire.
The Commission found that people’s care and support needs were totally centred on the person, and staff responded to these in a very individualised way.
According to their report, people’s lives were enriched by staff whose communication skills were innovative in opening up a world to people so that they lived a fulfilling and meaningful life, full of opportunities.
They also found that the leadership was outstanding and care was compassionate, respectful. The report said staff were innovative in promoting independence at every opportunity. People had privacy when needed and their communications needs were listened to.
The CQC also praised the charity for ensuring that people and staff communicated with each other in a way which ensured equality and diversity was an embedded part of people’s lives.
Congratulations to our CDA Life team!
If you would like to find out more about our CDA Life Services please get in touch
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